Photo de Margaret Ruddy

Improved communication certainly has an impact on families, it has resulted in more timely access and an improved patient and family experience.

Margaret Ruddy — Associate Director of Nursing, Montreal Children’s Hospital

How does MUSCO impact collaboration?

Q : How does inter-institutional collaboration affect families’ experience? How has the MUSCO Initiative changed your perspective in this respect?

A : Since the start of the MUSCO Initiative, as I participated in different discussions and working groups with our partners, I have noticed that inter-establishment communication has improved significantly. In that sense, MUSCO contributes to strengthening our collaborative approach with our partners. Improved communication certainly has an impact on families, it has resulted in more timely access and an improved patient and family experience.