To what needs does MUSCO respond?
Q : What is your relationship with the families who benefit from MUSCO?
A : I am an additional resource for families. Because I am very familiar with the services offered by each partner institution and I work closely with the four sites, I can make the communication and collaboration process easier for families and help them organize the care and services their child receives at each institution.
Q : In your experience, what are the main challenges faced by families? How does the MUSCO Initiative address these challenges?
A : One of the biggest issues for families is communication with and between the teams of care providers at each of the institutions. The MUSCO Initiative strives to ensure that families feel that their child is being cared for by a single, unified team, rather than several unconnected units working in isolation. By creating projects and initiatives that encourage inter-establishment collaboration, MUSCO is actively responding to families’ desire for wraparound care.
Q : And if you were to describe your mission with families in one sentence?
A: My hope is to lighten the load for families by being an ally they can count on to ensure that every single person involved in the care of their child, regardless of institution, is working together to provide the best possible care to that child and family.